Dgd99 Terms and Conditions

Dgd99.org ("dgd99", "we", "us") operates an online gaming and entertainment platform for players in Bangladesh. These terms and conditions ("Terms") apply to the use of all services on the dgd99 platform. By accessing dgd99 through our website, mobile app, or any other channel, you are considered to have fully read, understood, and accepted these Terms.

These terms and conditions may be updated from time to time. If changes are made, we will notify you by email or via a platform notification. It is your responsibility to review this page regularly.

1.1 Scope of Applicability

• These terms apply to all dgd99 services — slots, Live Casino, Sports Betting, promotions, and customer support.
• Only Bangladeshi nationals who meet the legal age requirement are eligible to open an account at dgd99.
• Each individual may operate one account only. Multiple accounts are not permitted.
• dgd99 reserves the right to restrict or terminate any account at any time without providing a reason.

You must be at least 18 years old to open an account on dgd99. All information provided at registration must be truthful, accurate, and up to date. Creating an account with false information is a violation of these terms and conditions and may result in account termination and forfeiture of balance.

2.1 Information Required for Registration

• Full name (as per National ID)
• Date of birth (for 18+ verification)
• Active mobile number (for Mobile Banking/Nagad verification)
• Email address (for communication and verification)
• Strong password (combining letters, numbers, and special characters)

2.2 KYC Verification

Dgd99 may request KYC (Know Your Customer) verification at any time. You may be required to provide a copy of your national ID, passport, or driving licence. Withdrawals may be temporarily suspended until verification is complete.

All financial transactions on dgd99 are conducted in BDT. We currently support deposits and withdrawals via Mobile Banking, Nagad, and Rocket. dgd99 uses SSL encryption to ensure the highest level of security, keeping your financial information fully protected.

3.1 Deposit Limits

• Minimum deposit: BDT 500
• Maximum single deposit: BDT 50,000
• Maximum daily deposit: BDT 100,000
• Deposits are generally credited to your account instantly.

3.2 Withdrawal Limits & Process

• Minimum withdrawal: BDT 500
• Maximum daily withdrawal: BDT 50,000
• Withdrawal processing time: 15 minutes to 24 hours
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be put on hold if KYC verification is not completed.

Dgd99 offers a variety of bonuses and promotions for both new and existing players. Each bonus offer has its own terms, which are clearly stated on the offer page. Please read the relevant terms and conditions carefully before claiming any bonus.

4.1 Wagering Requirements

To withdraw bonus funds, you must first place a specified amount in bets — this is known as the wagering requirement. For example, a BDT 1,000 bonus with 20x wagering means you need to wager BDT 20,000 before the bonus becomes withdrawable.

• Welcome Bonus: 100% on your first deposit, up to BDT 5,000 (30x wagering)
• Reload Bonus: 50% weekly, up to BDT 2,000 (25x wagering)
• Cashback: 10% of weekly net losses, with no wagering requirement
• Free Spins: 20x wagering applies to all free spin winnings

4.2 Bonus Abuse Policy

Dgd99 monitors its bonus system closely to prevent misuse. The following activities will be considered bonus abuse and may result in account termination:

• Claiming bonuses across multiple accounts
• Using low-risk betting strategies to clear bonus wagering
• Coordinating with others to abuse bonuses
• Bonus bets on restricted games

All games on dgd99 are powered by third-party audited RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair. We work with the world's leading game providers — Pragmatic Play, PG Soft, Play'n GO, and NetEnt.

• Each game's individual rules can be found in the "Info" or "Help" section within the game.
• dgd99 will not be liable for incorrect payouts resulting from software errors and reserves the right to void any such transactions.
• If any player is found using automation software, bots, or any other fraudulent means, their account will be terminated immediately.
• If a game is interrupted due to a lost internet connection, the outcome will be determined based on the last saved state recorded on the dgd99 server.

Dgd99 believes gaming should be purely for entertainment. We never want any player to face financial or mental difficulties because of gaming. That is why dgd99 offers a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for how long you play in a single session.
• Loss Limit: The game will automatically stop if your losses exceed a specified amount.
• Self-Exclusion: Exclude yourself from the platform for anywhere between 24 hours and 5 years.
• Reality Check: You will receive periodic reminders showing how long you have been playing.

Keeping your account secure is a shared responsibility. dgd99 uses 256-bit SSL encryption to protect all data. Your personal and financial information is never sold or shared with third parties.

• Never share your password with anyone, including dgd99 staff.
• If you notice any suspicious activity on your account, please contact support immediately.
• Avoid logging in over public Wi-Fi.
• Enabling two-factor authentication (2FA) provides an additional layer of security for your account.

To learn more about our privacy policy Privacy Policy Read the page.

You may request to close your dgd99 account at any time. Please withdraw any remaining balance before doing so. Similarly, dgd99 may suspend or terminate an account under the following circumstances:

• In the event of a breach of any provision of these terms and conditions
• In cases of suspected fraud, cheating, or money laundering
• If bonus abuse is found
• If KYC verification fails or false information is provided
• Misconduct or harassment toward platform staff

If you have a dispute with dgd99, please contact our 24/7 support team first. Most issues can be resolved quickly and amicably.

• Contact us via Live Chat — we typically respond within 5 minutes.
• Send a detailed complaint by email — you will receive a response within 24 hours.
• Formal complaints will be resolved within 7 business days of submission.
• If the issue remains unresolved, disputes can be escalated through dgd99's licensing authority.

Dgd99 reserves the right to change, amend, or update these terms and conditions at any time. We will notify you via your registered email and post an announcement on the platform before any changes take effect.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please request to close your account.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions about these terms and conditions, please contact our support team. dgd99 is always committed to operating with transparency and fairness, and to ensuring the highest level of player protection.