Gaming should be enjoyable — not stressful. dgd99 believes every player's wellbeing and safety comes first.
At dgd99, we believe online gaming should be a healthy form of entertainment — never a source of financial stress or emotional distress. Responsible play comes down to knowing your limits, betting mindfully, and reaching out for help when you need it.
Like thousands of players across Bangladesh, if you use dgd99, know this — we are more than just a gaming platform, we are here for you. Our responsible gaming tools help you play at your own pace, within your own budget, on your own terms.
On this page you will find: a definition of responsible gaming, how to recognize warning signs, dgd99's protection tools, and a full list of support resources available to you.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the designated period ends — so there's no risk of overspending. This is one of the most effective responsible gaming tools available.
Use the session timer to track how long you've been playing. You'll receive automatic reminders after a set period. dgd99 wants you to stay aware of your time and be present for your family.
Take a break of 24 hours to 6 weeks to clear your head. During this time, you will not be able to log in to your account. It protects you from chasing losses and making things worse in the heat of the moment.
You can self-exclude from dgd99 for anywhere from 3 months to permanently. Once activated, the exclusion takes effect immediately and cannot be reversed before the chosen period ends.
View your complete gaming and financial history at any time. Deposits, winnings, time spent — all your data is presented clearly and transparently.
If a family member believes someone close to them has developed concerning gaming habits, they can contact dgd99 support directly to request third-party protection.
Responsible gaming means treating gaming as a controlled form of entertainment — where you make conscious decisions about how much time and money to spend. At dgd99, responsible gaming means staying within your budget, not chasing losses, and keeping gaming enjoyable.
Gaming is a form of entertainment where winning and losing are both part of the experience. But when someone keeps playing to chase losses, or feels restless when they can't play — it's no longer healthy entertainment.
Remember: Gaming should never be viewed as a source of income. It is purely for entertainment. Only play with money you can afford to lose without it affecting your daily life.
People often don't realize when their gaming habits have become a problem. Watch for the signs below in yourself or someone close to you. Knowing yourself is the first step toward responsible play.
Financial Signs
Behavioral Signs
Emotional Signs
Social Signs
One or two of these signs on their own don't necessarily confirm a problem. But if multiple signs appear together, or keep recurring, it may be time to seek help.
Answer the questions below honestly and with yourself in mind. This is a simple self-assessment tool — dgd99 wants to help you understand where you stand.
Have I spent more on gaming than my budget allowed over the past month?
Have I placed bigger bets trying to win back money I lost?
Have I decided to quit gaming only to start again later?
Have my family or friends expressed concern about my gaming habits?
Do I feel restless or irritable when I can't game?
Has gaming caused you to neglect work, studies, or family responsibilities?
If you answered "Yes" to 2 or more of the questions above, please contact our support or start using the protection tools below. This is not weakness — it takes courage.
Dgd99's responsible gaming tools can be easily activated from your account settings. Follow the steps below.
Log in to dgd99 and click on the profile icon.
Go to the "Responsible Gaming" section in Settings.
Choose from a daily, weekly, or monthly limit based on your preference.
Enter the amount and click the confirm button. The change will take effect immediately.
Self-exclusion is the strongest protection measure available. Once activated, your account will be completely inaccessible for the set duration. It is an important step toward responsible gaming.
If you have trouble activating self-exclusion, contact dgd99 support directly. Our team is ready to help.
Dgd99 strictly prohibits gaming by anyone under the age of 18. Age is verified at registration, and ID may be requested in cases of doubt. That said, you also have a responsibility as a parent or guardian.
If you suspect an underage user, contact dgd99 Support immediately. We will take action right away.
You don't have to face a gaming problem alone. Beyond dgd99 Support, there are various mental health resources available in Bangladesh. Seeking help is a positive step and a core part of responsible play.
Get responsible gaming support anytime via 24/7 live chat. Our team speaks Bengali.
Get free counseling from the Bangladesh National Mental Health Helpline, Kiran.
Talk openly with a close family member or trusted friend — it's often the most effective first step.
Seek help from a counselor specializing in behavioral addiction. This service is available in Dhaka and several other districts.
Join dgd99 and enjoy a safer experience with our full suite of responsible gaming tools. Your protection is our priority.